1. Introduction
Illusionarium, Lda, responsible for the website neonia.com (hereinafter the “Platform”), respects the privacy of its users and is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable UK and EU ePrivacy legislation.
This Cookie Policy explains which types of cookies we use, their purposes, how long they are stored, and your rights — including the right to give, refuse, or withdraw your consent at any time.
2. What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences and improve your browsing experience.
Cookies differ by origin and duration:
Session cookies — deleted automatically when you close your browser.
Persistent cookies — remain on your device for a defined period or until deleted.
First-party cookies — placed directly by Illusionarium.
Third-party cookies — placed by external partners (e.g. Google Analytics).
3. Cookies we use
3.1 Strictly necessary cookies
These cookies are essential for the basic functioning of the Platform and do not require prior consent under the ePrivacy Directive. They are used to enable navigation, maintain session security, and remember your cookie consent preferences.
Name: Admira-Session-Token | Purpose: Maintains the active session on the ticketing platform | Duration: Session | Origin: 1st party
Name: cookie_consent | Purpose: Stores cookie consent preferences | Duration: 12 months | Origin: 1st party
3.2 Analytical cookies
These cookies allow us to understand how visitors use the Platform, collecting information in an aggregated and anonymous form. We use Google Analytics for this purpose.
These cookies are only activated after your explicit consent, obtained via the consent banner on your first visit.
Name: _ga | Purpose: Distinguishes unique users (Google Analytics) | Duration: 2 years | Origin: Google
Name: _ga_HHLTWZR688B | Purpose: Maintains GA4 session state | Duration: 2 years | Origin: Google
Name: _gcl_au | Purpose: Syncs conversions between Google Analytics and Google Ads | Duration: 90 days | Origin: Google
Google Privacy Policy: https://policies.google.com/privacy
4. Consent and managing your preferences
In accordance with Article 6(1)(a) of the GDPR, non-essential cookies are only activated following your free, specific, informed, and unambiguous consent, obtained via the consent banner on your first visit.
Simply browsing this website does not constitute valid consent for non-essential cookies. To withdraw or update your consent at any time, use the cookie settings link in the footer of the website, or click here. You may also manage cookies via your browser settings (see section 5).
To withdraw your consent at any time, you may do so via your browser settings (see section 5). Withdrawing consent carries no negative consequences, save for possible limitation of non-essential features.
5. Managing cookies via your browser
You may also configure your browser to manage cookies:
Firefox: https://support.mozilla.org/en-GB/kb/enable-and-disable-cookies-website-preferences
Chrome: https://support.google.com/chrome/answer/95647
Microsoft Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/en-gb/guide/iphone/iph1ec277219/ios
Opera: https://help.opera.com/en/latest/security-and-privacy
6. International data transfers
Google Analytics may involve the transfer of data to the United States. Google LLC participates in the EU-U.S. Data Privacy Framework, ensuring an adequate level of protection. Further information: https://policies.google.com/privacy
7. Your rights
As a data subject, you have the following rights under the GDPR:
Access (Art. 15) — to know what data we process and how.
Rectification (Art. 16) — to correct inaccurate or incomplete data.
Erasure (Art. 17) — the ‘right to be forgotten’, subject to legal exceptions.
Restriction (Art. 18) — to temporarily block use of your data.
Portability (Art. 20) — to receive your data in a structured, machine-readable format.
Objection (Art. 21) — to object to processing based on legitimate interests.
Withdrawal of consent (Art. 7(3)) — at any time, without retroactive effect.
To exercise your rights, please contact us: info@neonia.com | Rua de Ceuta 116, 4050-190 Porto, Portugal.
You also have the right to lodge a complaint with the Portuguese data protection authority (CNPD): www.cnpd.pt
8. Data Controller
Illusionarium, Lda | VAT: PT516628925
NEONIA — Rua de Ceuta 116, 4050-190 Porto, Portugal
Tel: +351 22 32 69 500 | Email: info@neonia.com
9. Updates to this Policy
This Cookie Policy may be updated whenever necessary. The most recent version will always be available on this page with the date of last update.
Date: 11 March 2026
